Hospitality Management Certificate

Details

• 12 Monate (4 Semester)
• :

Kursbeschreibungen

CC 140 - Communications

Dieser Kurs vermittelt Studenten die Grundsätze von allgemeinen Kommunikationstheorien, inbesondere das Verständnis der Wirkung von Kommunikation am Arbeitsplatz. Gleichzeitig wird versucht das Bewusstsein dafür zu schaffen, inwiefern Kommunikationsprozesse durch neue Technologien beeinflusst werden.

CC 472 - Hospitality Sales & Marketing

AH&LA Course: In today's highly competitive hospitality market, it is essential to have an understanding of marketing and sales This course is designed to provide students with a solid background in hospitality sales and marketing. The textbook’s main focus is on practical sales techniques for selling to targeted markets.

CC 250 - Supervision in the Hospitality Industry

Dieser Kurs wurde entwickelt, um Interessierte in den Ablauf effektiver Kommunikation, Verantwortung in der Mitarbeiterführung, Mitarbeitereinweisung und -training, Mitarbeiterproduktivität und Personalkostenkontrolle, Mitarbeiterbewertung und –coaching, Personaldisziplinierung, Teamarbeit, Motivation durch Mitarbeiterführung, Konfliktbewältigung, Zeitmanagement und Change Management einzuführen.

CC 281 - Facility Management

Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department. Students will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.

CC 338 - Housekeeping Management

AH&LA; course: This course is designed to provide students with the principles of housekeeping management as they apply specifically to the hospitality industry.

CC 428 - International Hotel Management

This course provides the background every hospitality student will need in today’s rapidly changing global marketplace. It introduces students to issues involved in planning, developing, marketing, and managing hotels in the international arena. It also gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions.

CC 323 - Destination Management & Marketing

AH&LA Kurs: Dieser Kurs vermittelt Studenten ein Grundverstäandnis über die Rolle von Destinationsmarketingorganisationen (DMOs) und Tagungs- und Touristenbüros (CVBs) in der Touristikbranche. Alle Aspekte jeglicher Tätigkeiten in dieser Branche werden abgedeckt, einschließlich Service, Forschung, Produktentwicklung, Personal- und Finanzwesen.

CC 333 - Managing Front Office Operations

AH&LA Kurs: In diesem Kurs wird die immer wichtiger werdende Rolle der Technologie in Front Office Tätigkeiten, einschließlich E-Commerce, reflektiert. Dabei werden Strategien und Verhaltensvorschläge herausgestellt, die ihre Anwendung finden, wenn die Technologie versagt und auf manuelle Verfahren zurückgegriffen werden muss.

CC 285a - Co-op

This first 24-week Co-op will provide students the opportunity to apply their initial business skills in real world situations. Students will be assessed and interviewed so that they will be placed in a suitable company according to their interests and future goals. Students will report to the college once a month to update their PLA report as well as problem solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of the student`s performance.